Beta access
Invite code questions, selected-user access, and onboarding issues.
Selected-user beta support
How NightBird can help.
For Free Closed Beta help, contact support@nightbirdco.net. Do not send passwords, OTP codes, payment details, private keys, or sensitive screenshots.
Support categories
What to send us.
OTP and login help
Registration, login, device, and account-access troubleshooting without sharing OTP codes.
Feedback
Discovery quality, save/RSVP behavior, beta pass, wallet, and check-in feedback.
Safety reports
Unsafe content, suspicious behavior, moderation concerns, or event-quality issues.
Account and data rights
Export and deletion-request questions for the beta-minimum account path.
Technical issues
App or website issues, device context, app version, and concise reproduction steps.
Safe contact
Keep sensitive details out of email.
NightBird support may ask for a redacted account reference, device model, app version, and a brief issue description. Do not send passwords, OTP codes, private keys, payment details, raw provider output, or screenshots containing sensitive personal information.
For account export or deletion-request questions, use this support path or the in-app request path when available. Legal and KVKK handling for the beta remains pending PO/legal review.
Beta boundary
Free Closed Beta support only.
NightBird Free Closed Beta is invite-controlled and unpaid. Real paid checkout, payment support, refunds, and Paid Public Launch are not part of this beta support surface.